Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how GetNuvo AI LLC (“Nuvo AI,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our AI chatbot assistant services provided to businesses (“clients”) and the visitors who interact with those chatbots.

1. Who We Are

GetNuvo AI LLC is a limited liability company organized in the State of Ohio. We provide AI-powered chatbot assistants that businesses add to their websites and booking pages to answer customer questions and capture inquiries.

Contact: getnuvoai@gmail.com

2. Information We Collect

• Name and phone number, when voluntarily provided to the chatbot
• Messages and questions typed into the chatbot
• Basic technical data such as approximate time of the interaction

• Business name, contact name, email, phone, and address
• Business details such as services, pricing, and hours used to configure the chatbot
• Payment information, which is processed securely by our payment processor (Stripe); we do not store full card numbers

3. How We Use Information

• To operate the chatbot and answer visitor questions
• To pass customer leads (name and phone number) to the relevant business client so they can follow up
• To set up, maintain, and improve our services
• To communicate with clients about their account and service
• To process payments and keep business records

4. How We Share Information

We share captured leads (name and phone number) with the specific business client whose chatbot collected them — that is the core purpose of the service. We do not sell personal information. We may share information with service providers who help us operate (for example, our hosting provider and payment processor), and as required by law.

5. Data Retention

We retain lead and client information for as long as needed to provide the service and as required for legitimate business or legal purposes. Clients or visitors may request deletion of their information by contacting us at getnuvoai@gmail.com.

6. Security

We take reasonable measures to protect information, including access controls on our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• Visitors may choose not to provide their name or phone number to the chatbot
• You may request access to, correction of, or deletion of your personal information by emailing getnuvoai@gmail.com

8. Children's Privacy

Our services are intended for businesses and adult customers. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent changes.

10. Contact Us

Questions about this Privacy Policy? Contact us at getnuvoai@gmail.com.